Contact information

Contact Information

We're here to help. Reach out anytime and we'll respond within 24 hours, often much faster.

Customer Support

Email: customersupport@kothlis.com

Response time: Within 24 hours, Monday through Friday

Mailing Address

Kothlis
681 Sauders Rd SE
Palm Bay, FL 32909
United States

Live Chat

Chat with us directly from our website — look for the chat icon in the lower right corner of any page on kothlis.com.

What to Include in Your Message

For the fastest response, please include:

• Your order number (if applicable)
• The email address used to place your order
• A clear description of your question or issue
• Photos (if reporting damage or a wrong item)

Business Hours

Our team responds to messages Monday through Friday. Messages received on weekends or holidays will be answered the next business day.